Malware Removal from Sucuri

They love destroying malware…it’s what they do

Trusted third-party service from Sucuri uses a proprietary engine and it’s been collecting malware definitions since 2004.

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What Does The Cleanup Process Consist Of?

The cleanup process has been refined over the past few years. It’s very effective but continues to evolve. The process is both manual and automated. The automated elements are quite restricted. Every cleanup is handled by a malware analyst whose responsibility it is to look through the results, identify anomalies and clean manually as required. The beauty of it is that the cleanup is included in every package for the no additional fees.

My Website Is Infected! What Do You Clean?

As malware evolves, so will Sucuri service. Under the current cleanups Sucuri includes remediation (clean up and repairs) for the following:

  • Obfuscated JavaScipt Injections
  • Hidden & Malicious iFrames
  • Embedded Trojans
  • Phishing Attempts
  • Cross Site Scripting (XSS)
  • Malicious Redirects
  • Backdoors (e.g., C99, R57, Webshells)
  • Stupid, Pointless, Annoying Messages (SPAM)
  • Defacement
  • Anomalies
  • SQL Injection
  • IP Cloaking
  • Social Engineering Attempts
  • Drive-by-Downloads

How Do You Clean An Infected Website?

In most instances Sucuri cleanups are conducted remotely, using preferably SFTP, but also HTTP and FTP. Because of the challenges with HTTP, specifically time-outs and other connection issues, Sucuri may request secure shell (SSH) access.

Once Sucuri has access to Sucuri Server they load tools that allow us to authenticate with the mothership. This connection allows us to traverse Sucuri Server files and databases.

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